SHIPPING
INFORMATION

SHIPPING
INFORMATION

SHIPPING COST

There are two types of freight to choose from:
Type 1: Free shipping ordinary transportation
Type 2: Expedited shipping with $400 freight
Depending on your location, the final shipping cost will be calculated upon checkout at our shopping cart page.
Any other costs incurred during the transportation, such as customs duties and increase in freight rates in remote areas, shall be borne by the buyer.

WHERE WE SHIP TO

We only ship to three countries which include United States, United Kingdom and Guangzhou. FedEx / UPS Ground delivery is unable to deliver to any military APO, FPO and DPO destinations. We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. Any such requests will have to be arranged by the customer with FedEx directly after placing the order.

DELIVERY TIME

Kollecktiv warehouse is based in New Jersey, South River. Orders usually take up to 1 working day to be processed and 95% of orders are delivered within 1 – 2 working days. Exceptions include distant locations* and stock availability.

* May take up to 5 working days.
** Kollecktiv will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

SHIPPING METHOD FLAT RATE DELIVERY TIME AREA

3-5 Working Days North America (USA, Canada, Puerto Rico)

4-6 working days Europe (Austria, Belgium, Croatia, Denmark, Finland, Ireland, Italy, Malta, Norway, Portugal, Serbia, Spain, Switzerland)

7-10 working days Europe (Estonia, France, Germany, Greece, Netherlands, Poland, Romania, Slovakia, Sweden, United Kingdom)

10-12 working days Europe (Czech Republic, Latvia, Lithuania, Luxembourg, Russia) 

3-5 working days Asia (Hong Kong, Taiwan, United Arab Emirates)

4-7 working days Asia (Singapore, South Korea, Japan, Saudi Arabia, Kuwait)

9-14 working days Asia (India, Malaysia, Philippines, Thailand, Vietnam)

7-9 working days Oceania (Australia, New Zealand)

20-35 Working Days North America (Barbados, Bermuda, Mexico, Guadeloupe, Martinique)

20-35 Working Days Central America (Costa Rica, El Salvador, Guatemala)

30-40 Working Days South America (Colombia, Chile, Brazil, Argentina, Venezuela, Ecuador, Peru, French Guiana)

15-17 Working Days Europe (Denmark, Germany)

12-18 Working Days Europe (Andorra, Austria, Belarus, Belgium, Croatia, Czech Republic, Finland, France, Malta, Moldova, Monaco, Montenegro, Poland, Serbia, Slovakia, Spain, Switzerland, United Kingdom)

18-25 Working Days Europe (Greece, Iceland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Romania, Russia, Sweden)

25-35 Working Days Europe (Estonia, Gibraltar, Ireland, Latvia)

12-20 Working Days Asia (Armenia, Bahrain, Singapore, South Korea, Japan, Malaysia, Thailand, Mongolia)

20-35 Working Days Asia (Azerbaijan, Cyprus, Georgia, India, Israel, Kazakhstan, Kuwait, Lebanon, Philippines, Saudi Arabia, Vietnam)

12-15 Working Days Africa (Angola)

20-30 Working Days Africa (Réunion, Seychelles)

40-60 Working Days Africa (South Africa)

12-16 Working Days Oceania (Australia, New Zealand)